Return and Refunds

At Solivize, we want you to shop with confidence. If you are not satisfied with your purchase, we offer a simple return and refund policy.

Eligibility for Returns

  • Items must be returned within 7 days of delivery.

  • Products must be unused, in their original condition, and with all packaging intact.

  • Returns are only accepted for defective, damaged, or incorrect items.

Non-Returnable Items

  • Perishable goods.

  • Personal care or hygiene products once opened.

  • Items marked as final sale.

Refund Process

  • Refunds will be issued once the returned item is inspected and approved.

  • Refunds are typically processed within 7 to 10 working days.

  • If you paid by cash on delivery, refunds will be issued via bank transfer or store credit.

For return requests, please contact us at solivize2@gmail.com